Vital Conversations

Vital Conversations


Aired on 26 September 2018, this webinar is now available on-demand on our EquiP TV platform.

Please email the EquiP team to purchase this on-demand webinar. 

Price: $195+GST per person

This webinar is approx. 120 minutes long.

All EquiP’s material is copyright and as such any violation of this could meet with prosecution under the Copyright Act. 

About this training webinar

Conversations are powerful. If there is something we want to say, chances are there is someone who genuinely needs to hear it. Too often we choose the path of safety and give up the possibility of addressing issues that undermine our relationships, limit our productivity, chip away at self-confidence and constrain opportunity.

Dr. William Schutz, behaviour specialist and founder of Human Element Solutions, once said, “If people in business told the truth, 80–90% of their problems would disappear”.

Sometimes referred to as a courageous or crucial conversation, a vital conversation is one where there are varying opinions, strong emotions, and the stakes are high. They’re conversations that are difficult because the topic is unpleasant or difficult to talk about, it involves avoiding or confronting an issue or it’s delivering a difficult message.

Examples of vital conversations could include:

  •       dealing with a particularly difficult person or customer;
  •       having a performance conversation with a boss or team member;
  •       offering constructive feedback to a boss or team member;
  •       communicating boundaries; or
  •       working through conflict issues with team members.

Learning outcomes

In this powerful, practical and empowering webinar you will:

  • learn to master your responses – fight, flight or freeze;
  • understand yourself and your own views and opinions on vital conversations;
  • understand what gets in your way of having these conversations;
  • learn the impact of avoidance, assumptions, and perspective;
  • look at how to speak honestly and use the art of listening to maintain respect;
  • learn to prepare for a vital conversation and getting in your ‘flow’ during the conversation;
  • learn how to plan for action, to become ‘unstuck’ and other tips for success

About the presenter

Jen Tyson, Performance and communications consultant, Realm Consulting

With a degree in business management, majoring in Transformation and change and a long history of working with managers, and leaders, from a wider range of sectors and in various areas of communication, Jen is most passionate and skilled at facilitating learning, discovery and change for individuals and groups. Dynamic and wise, she invites people to go on a journey of discovering the deeper truths underlying surface symptoms and issues, ultimately leading towards sustainable positive change and new possibilities. She is brilliant at teaching people how to communicate better and help managers, leaders and business owners learn how to positively influence and inspire high performing teams and individuals.

“I love to get people switched on to the possibility of change, to help them develop new thinking habits and to watch them connect to the pleasure of new behaviours. My engaging and practical style creates a fun, dynamic and real learning experience that cements new skills. I help people to have happier, more meaningful lives both at work and in their personal lives, because the principles of powerful communication can be applied everywhere.”

All EquiP’s material is copyright and as such any violation of this could meet with prosecution under the Copyright Act.