Aired on 26 February 2020, this webinar is now available on-demand on our EquiP TV platform.
Please email the EquiP team to purchase this on-demand webinar.
Price: $150+GST per person
Webinar Learning Outcomes
By the end of this webinar, you should be able to:
- identify key characteristics of crises a mayor and council faces;
- combat biases in information processing and decision making during a crisis; and
- enhance the effectiveness of communications with the media during a crisis.
- Mayors and elected members
- Governance professionals
- Council staff involved in crisis management and communications
Dr Daniel Laufer, PhD, MBA (The University of Texas at Austin, USA), is an Associate Professor of Marketing, and a former head of the school and member of the faculty management team (2014-2017, see information here). His primary area of expertise is Crisis Management, and his research focuses on crisis communications, and gaining a better understanding of how stakeholders react to crises.
Dr Laufer was also interviewed as a featured guest about his research on Crisis Management by TV1’s Q+A program, the leading current affairs program in New Zealand in July 2018. The podcast of the interview is available. He currently writes a monthly column on Crisis Management for the Herald, the largest newspaper in New Zealand.
He has spoken at the Mayor’s Reflection workshops, receiving overwhelmingly positive feedback.
See more here - https://www.wgtn.ac.nz/smib/about/staff/dan-laufer
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