Latest news

New CouncilMARK™ report drills into Dunedin City Council performance

February 26, 2019

Dunedin City Council is the latest local authority to receive a CouncilMARK™ report from the programme’s Independent Assessment Board (IAB), which has identified an organisation that has overcome legacy financial...

CouncilMARK™ report: New Plymouth facing unique challenges

March 5, 2019

A CouncilMARK™ report issued for New Plymouth District Council says that while the region has experienced relative prosperity and growth, changes to the economy of New Zealand’s ‘energy capital’ may...

CouncilMARK™ report delivers ‘A’ grade to small council doing big things

March 13, 2019

The Independent Assessment Board which oversees CouncilMARK™, the local government excellence programme, has today awarded Hauraki District Council with an A rating, citing stand out performance in governance, strategy and...

New Zealand Local Government Survey

The programme is underpinned by significant research commissioned by LGNZ, including the New Zealand Local Government Survey of over 3,000 citizens and businesses.  This provided important country-wide insights into New Zealanders’ perceptions of local government.

The Survey was established in 2014 to measure the ongoing reputation and performance of the local government sector. It measures awareness of local government and its services, satisfaction with services, performance of local government and areas where local businesses and the public think local government performance can improve.

The sum total of all these performance areas culminates in a Reputation Index that will be tracked on a regular basis.

To read the 2017 New Zealand Local Government Survey report click here.

To read the 2014 New Zealand Local Government Survey report click here.

Click here for questions and answers on the survey.


Next survey

The next New Zealand Local Government Survey will be undertaken in mid 2020.

Date updated: June 10, 2019 at 1:39 PM