Latest news

New CouncilMARK™ report drills into Dunedin City Council performance

February 26, 2019

Dunedin City Council is the latest local authority to receive a CouncilMARK™ report from the programme’s Independent Assessment Board (IAB), which has identified an organisation that has overcome legacy financial...

CouncilMARK™ report: New Plymouth facing unique challenges

March 5, 2019

A CouncilMARK™ report issued for New Plymouth District Council says that while the region has experienced relative prosperity and growth, changes to the economy of New Zealand’s ‘energy capital’ may...

CouncilMARK™ report delivers ‘A’ grade to small council doing big things

March 13, 2019

The Independent Assessment Board which oversees CouncilMARK™, the local government excellence programme, has today awarded Hauraki District Council with an A rating, citing stand out performance in governance, strategy and...

Council resources

Below you will find key resources and supporting documents for councils for the CouncilMARK™ Programme.


Programme prospectus 2019

The prospectus that outlines the key features of the Programme and how councils can get involved.

Click here for the supporting document to the prospectus. 

Performance Assessment Framework

This document contains detailed information on the performance system and indicators for council assessments and the indicative cost of an assessment.

Registration of Interest form

This form is to be completed by all councils who wish to register their interest in participating in the Programme.

Grading and rating scale

The CouncilMARK™ rating and grading interpretation was finalised by the Independent Assessment Board (IAB).

Programme on a page

A one-page summary of the Programme, including the priority areas, the cycle of continuous improvement and the high-level timeline.

CouncilMARK™ FAQs

Frequently asked questions and answers about the CouncilMARK™ local government excellence programme.

CouncilMARK™ Glossary

A list of terms and definitions. 

New Zealand Local Government Survey

The New Zealand Local Government Survey was established in 2014 as one gauge for measuring the ongoing health and performance of the local government sector. 

In addition, the Institute for Governance and Policy Studies, School of Government, VUW release the results of its Public Trust Survey in March 2018.  It is interesting to note that compared to two years ago, New Zealanders are now more trusting of local government (page 9).  Click here to read the survey.

Date updated: March 21, 2019 at 3:28 PM