Local Government New Zealand (LGNZ) is embarking on a new Local Government Excellence Programme designed to support councils to demonstrate and lift the service and value they provide to all New Zealanders.
The Programme incorporates an independent assessment system that assesses how councils are performing and the value they are delivering. Councils will receive an overall performance rating from a team of independent assessors, with commentary on their performance.
The four priorities areas for the Programme are:
The Programme rewards robust decision-making, promotes a more responsive council culture, improved services and better communication.
Twenty one councils from across New Zealand – 27 per cent of the sector – have signed up to be involved in the first year of this Programme.
The Programme is underpinned by significant research, including the New Zealand Local Government Survey. This survey was established in 2014 as one gauge for measuring the ongoing health and performance of the local government sector.
Click here for the one-page summary of the Programme, including the priority areas, the cycle of continuous improvement and the high-level timeline.
Click here for the prospectus that outlines the key features of the Programme and how councils can get involved in 2016.