Latest news

New CouncilMARK™ reports show councils are on track to improve performance

October 31, 2018

The latest reports of local government excellence programme CouncilMARK™ have been released today for Central Hawke’s Bay District Council and Tararua District Council.

CouncilMARK™ Independent Assessment Board releases latest council reports

August 28, 2018

The Independent Assessment Board which oversees the local government excellence programme CouncilMARK™ has released today the reports of council assessments and ratings for Environment Canterbury and Upper Hutt City Council.

Mackenzie District Council receives B CouncilMARK™ rating

May 28, 2018

Communities are being served well by the Mackenzie District Council, a report completed under the local government excellence programme CouncilMARK™ shows.


Performance Assessment Framework

This document contains detailed information on the performance system and indicators for council assessments and the indicative cost of an assessment.

Registration of Interest form

This form is to be completed by all councils who wish to register their interest in participating in the Programme.

Grading and rating scale

The CouncilMARK™ rating and grading interpretation was finalised by the Independent Assessment Board (IAB).

Programme on a page

A one-page summary of the Programme, including the priority areas, the cycle of continuous improvement and the high-level timeline.


Frequently asked questions and answers about the CouncilMARK™ local government excellence programme.


A list of terms and definitions.

Programme prospectus 2017

The prospectus that outlines the key features of the Programme and how councils can get involved.

Click here for the supporting document to the prospectus.

New Zealand Local Government Survey

The New Zealand Local Government Survey was established in 2014 as one gauge for measuring the ongoing health and performance of the local government sector. 

In addition, the Institute for Governance and Policy Studies, School of Government, VUW release the results of its Public Trust Survey in March 2018.  It is interesting to note that compared to two years ago, New Zealanders are now more trusting of local government (page 9).  Click here to read the survey.

Date updated: 24 July 2018