Latest news

CouncilMARK™ Independent Assessment Board releases latest council reports

August 28, 2018

The Independent Assessment Board which oversees the local government excellence programme CouncilMARK™ has released today the reports of council assessments and ratings for Environment Canterbury and Upper Hutt City Council.

Mackenzie District Council receives B CouncilMARK™ rating

May 28, 2018

Communities are being served well by the Mackenzie District Council, a report completed under the local government excellence programme CouncilMARK™ shows.

Greater Wellington Regional Council receives AA CouncilMARK™ rating

March 8, 2018

Wellingtonians are being well served by the Greater Wellington Regional Council, a report completed under the local government excellence programme CouncilMARK™ shows.

New Zealand Local Government Survey

The programme is underpinned by significant research commissioned by LGNZ, including the New Zealand Local Government Survey of over 3,000 citizens and businesses.  This provided important country-wide insights into New Zealanders’ perceptions of local government.

The Survey was established in 2014 to measure the ongoing reputation and performance of the local government sector. It measures awareness of local government and its services, satisfaction with services, performance of local government and areas where local businesses and the public think local government performance can improve.

The sum total of all these performance areas culminates in a Reputation Index that will be tracked on a regular basis.

To read the 2017 New Zealand Local Government Survey report click here.

To read the 2014 New Zealand Local Government Survey report click here.

Click here for questions and answers on the survey.

 

Next survey

The next New Zealand Local Government Survey will be undertaken in mid 2020.

Date updated: 29 June 2017